E-mail: [email protected]
Sales / Customer Service: 0800 107 6341
PLEASE NOTE USERNAME AND PASSWORDS FROM THE OLD SITE DO NOT WORK WITH THIS ONE.
YOU WILL THEREFORE NEED TO RE-REGISTER. APOLOGIES, A MAIL WAS SENT TO EVERYONE WHO SUBSCRIBED TO THE MAILING LIST WHEN THIS SITE WENT LIVE. THANK YOU !
Contact Happy Donkey by using the form above. This is the quickest way to get an answer.
Customers are welcome to leave a phone message. Response is usually a little slower with phone enquiries.
If the enquiry relates to a delivery please do everything to work with the courier company first. Check the tracking which is sent when a parcel is dispatched. This will be on the mobile phone. Only when the mobile number has been supplied. Orders missing mobile phone numbers get notifications through email. The email service is lesser. However it is usually adequate. In short please ensure you have worked with the courier companies as best you can before dialling !
The other way to contact happy donkey are via Twitter @happydonkeyltd also now on Instagram https://www.instagram.com/happydonkeyltd/